1. Introduction

Sania Gift (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products, including gift boxes, fruit baskets, and educational kids’ boxes.

By using our website, you agree to the terms of this Privacy Policy.

2. Personal Data We Collect

When you visit or make a purchase from our website, we may collect:

A. Identity & Contact Information

• Full name

• Email address

• Phone number

• Billing and shipping address

B. Transaction Information

• Order details

• Products purchased

• Payment confirmation details

C. Technical Data

• IP address

• Browser type

• Device information

• Cookies and usage analytics

D. Communication Data

• Messages sent via email or WhatsApp

• Customer support inquiries

3. How We Use Your Personal Data

We process your personal data for the following lawful purposes:

• To process and deliver your orders

• To communicate order confirmations and updates

• To provide customer service and support

• To improve website functionality and customer experience

• To prevent fraud and ensure website security

• To send marketing communications (only with your consent)

We process data only when necessary and in accordance with UAE data protection regulations.

4. Legal Basis for Processing (Under UAE PDPL)

We process personal data based on:

• Your consent

• Performance of a contract (order fulfillment)

• Compliance with legal obligations

• Legitimate business interests (such as fraud prevention and service improvement)

5. Payment Security

All payments are securely processed through trusted third-party payment gateways integrated with Shopify.

We do not store or have direct access to your full credit/debit card information.

6. Sharing of Personal Data

We do not sell or rent your personal data.

We may share your data only with:

• Shipping and delivery partners

• Payment service providers

• IT and website service providers

• Government authorities if legally required

All third parties are required to maintain confidentiality and data security.

7. International Data Transfers

As we use Shopify and other service providers, your personal data may be transferred and processed outside the UAE.

We ensure such transfers comply with applicable UAE data protection requirements and that appropriate safeguards are in place.

8. Data Retention

We retain personal data only as long as necessary to:

• Fulfill your orders

• Meet legal and tax obligations

• Resolve disputes

• Enforce our agreements

After this period, your data will be securely deleted or anonymized.

9. Your Rights Under UAE Law

Under UAE PDPL, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Restrict or object to certain processing activities

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Cookies Policy

We use cookies to:

• Improve website performance

• Analyze traffic and usage patterns

• Personalize user experience

You may disable cookies in your browser settings; however, some website features may not function properly.

11. Children’s Privacy

While some of our products (such as educational kids’ boxes) are intended for children, our website is not directed to children under 13. We do not knowingly collect personal data from children without parental consent.

12. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against:

• Unauthorized access

• Loss or misuse

• Disclosure or alteration

However, no online platform can guarantee 100% security.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have any questions or requests regarding your personal data, please contact us:

Sania Gift
Dubai, United Arab Emirates

📧 Email: jamel.zeghadi@saniagift.com
📱 WhatsApp: +971585847425
🌐 Website: www.saniagift.com